12:39, Friday 8th May 2026
These Terms & Conditions govern all services provided by Samantha Kate Facial Studio, operated by Samantha Kate. By booking an appointment, purchasing treatment, or attending the studio, you agree to the following terms.
1.1 All appointments require full prepayment at the time of booking.
1.2 Appointments are not secured until payment has been received.
1.3 Prices are subject to change without notice; however, confirmed bookings will honour the price at the time of booking.
2.1 Clients may cancel or reschedule appointments with a minimum of 48 hours’ notice.
2.2 Cancellations made with at least 48 hours’ notice will receive either:
2.3 Cancellations made within 48 hours of the appointment are non-refundable.
2.4 Failure to attend an appointment (“no-show”) results in loss of the full payment.
2.5 Samantha Kate Facial Studio reserves the right to refuse future bookings following repeated late cancellations or missed appointments.
3.1 Clients arriving late may have treatment time reduced.
3.2 Where lateness prevents treatment from being completed safely, the appointment may be cancelled and treated as a late cancellation.
3.3 Full treatment fees remain payable.
4.1 Clients must complete a consultation form honestly and disclose:
4.2 Samantha Kate Facial Studio reserves the right to refuse or modify treatment where contraindications exist.
4.3 Failure to disclose relevant information may result in treatment refusal without refund.
5.1 Individual results vary and cannot be guaranteed.
5.2 Treatments are provided based on professional assessment and client suitability.
5.3 Payment covers professional time, products, and expertise rather than a guaranteed outcome.
6.1 Patch testing may be required for certain treatments or products.
6.2 Clients who decline recommended patch testing do so at their own risk.
7.1 For health, safety, insurance, and relaxation purposes, children are not permitted in the studio unless they are receiving a booked treatment themselves and are of appropriate age.
7.2 Animals are not permitted within the studio premises, with the exception of registered assistance dogs where legally required.
7.3 Clients arriving with children or animals may be refused treatment and the appointment treated as a late cancellation.
Samantha Kate Facial Studio operates from a private home-based studio. The following conditions apply:
The studio operates strictly by appointment only. Clients must not attend without a confirmed booking.
Clients should arrive no more than 5 minutes before their scheduled appointment time.
This is a private residential address. Clients agree to:
Clients must:
Failure to respect neighbours may result in refusal of future bookings.
Only clients receiving treatment may attend appointments unless agreed in advance.
For hygiene, safety, and insurance purposes:
9.1 Samantha Kate Facial Studio maintains a safe and respectful environment.
9.2 The studio reserves the right to refuse or terminate treatment where behaviour is inappropriate, unsafe, aggressive, or disrespectful.
9.3 In such cases, refunds will not be issued.
10.1 Samantha Kate Facial Studio reserves the right to cancel or reschedule appointments due to illness, emergency, or unforeseen circumstances.
10.2 Clients will be offered:
11.1 Treatments are carried out with reasonable care and skill.
11.2 Samantha Kate Facial Studio shall not be liable for:
11.3 Nothing in these terms excludes liability where it would be unlawful to do so under UK law.
12.1 Clients agree to follow all aftercare advice provided.
12.2 Samantha Kate Facial Studio is not responsible for adverse results caused by failure to follow aftercare instructions.
13.1 Refunds are not provided for completed treatments.
13.2 This does not affect your statutory rights under the Consumer Rights Act 2015.
Clients are responsible for their personal belongings. Samantha Kate Facial Studio accepts no responsibility for loss or damage.
Client information is collected solely for treatment and record-keeping purposes and handled in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Samantha Kate Facial Studio reserves the right to amend these Terms & Conditions at any time. The latest version will always be available upon request or on the business website.
By booking an appointment, purchasing a service, or attending Samantha Kate Facial Studio, you confirm that you have read, understood, and agreed to these Terms & Conditions.
